AP NEWS

Amazon’s internal plans to advance its interests in California are laid bare in leaked memo

Dec 7, 2023, 8:02 AM | Updated: 8:40 am

Image: An Amazon Prime delivery person lifts packages while making a stop on Nov. 28, 2023, in Denv...

An Amazon Prime delivery person lifts packages while making a stop on Nov. 28, 2023, in Denver. (File photo: David Zalubowski, AP)

(File photo: David Zalubowski, AP)

An internal Amazon memo has provided a stark look at the company’s carefully laid out plans to grow its influence in Southern California through a plethora of efforts that include burnishing its reputation through charity work and pushing back against “labor agitation” from the Teamsters and other groups.

The eight-page document — titled “community engagement plan” for 2024 — provides a rare glimpse into how one of American’s biggest companies executes on its public relations objectives and attempts to curtail reputational harm stemming from criticisms of its business. It also illustrates how Amazon aims to methodically court local politicians and community groups in order to push its interests in a region where it could be hampered by local moratoriums on warehouse development, and it is facing resistance from environmental and labor activists.

The memo was leaked to the nonprofit labor organization Warehouse Worker Resource Center and  this week. The Associated Press independently verified its authenticity.

When reached for comment, Amazon did not dispute the authenticity of the document. But it said in a prepared statement it was proud of its philanthropic efforts.

“Partnerships with community leaders and stakeholders help guide how Amazon gives back,” said Amazon spokesperson Jennifer Flagg. “Through employee volunteerism or our charitable donations, it is always Amazon’s intention to help support the communities where we work in a way that is most responsive to the needs of that community.”

In the memo, Amazon says its top public-policy priority in Southern California is addressing “labor agitation that uses false narratives and incorrect information to affect public opinion and impact public policy.”

Earlier this year, the Teamsters unionized an Amazon contracted delivery firm in the city of Palmdale and subsequently  around company warehouses after Amazon refused to come to the bargaining table. Last year, dozens of Amazon workers at a company air hub in San Bernardino, a city about 60 miles (100 kilometers) east of Los Angeles, walked off the job to demand safety improvements and higher pay.

Those same issues were raised by workers at a company warehouse in New York City where employees voted to unionize with the Amazon Labor Union in 2022. The e-commerce giant  for more than a year in a case that’s still being adjudicated by the National Labor Relations Board.

The Amazon memo also says the Seattle-based company faces “significant reputational challenges” in Southern California, where it’s “perceived to build facilities in predominantly communities of color and poverty, negatively impacting their health.”

The Inland Empire, a region in Southern California that Amazon discusses in the document, has seen a boom in warehouse development over the past few decades. But there’s also been a groundswell of local opposition to new warehouses, with multiple municipalities enacting moratoriums on developments.

In January, dozens of environmental and community groups sent a letter to California Gov. Gavin Newsom urging him to declare a one-to-two-year moratorium on new warehouses in the area, arguing a temporary pause was necessary to address the “gaps in current legislation” that allows for pollution and congestion.

In the memo outlining Amazon’s goals for next year, the company says it plans to “earn the trust” of community groups and nonprofits, such as the San Bernardino Valley College Foundation, Children’s Fund, and Feeding America, to push back against state bills “that will continue to threaten the region’s economy, and Amazon’s interests.” The two bills cited include a state legislation that, if passed, would prohibit companies from building large warehouses within 1,000 feet (300 meters) of private homes, apartments, schools, daycares and other facilities.

The memo also says the company plans to “positively affect” legislative attempts to ban single use plastic by “showcasing Amazon as a leader in sustainability and counter the voices of environmental activists against Amazon.”

It also details local politicians Amazon is engaging and says the company has “cultivated” Michael Vargas, the mayor of the town of Perris, through pandemic-related “donations to support the region, touring him and his team, and ongoing engagement.” Vargas did not immediately respond to a request for comment.

Media coverage is a top concern of Amazon’s. The document previews the company’s goals to generate positive news stories for itself through charitable campaigns, including through a food drive hosted by the Los Angeles Food Bank where employees would drop off donations “in big media moments that are broadcasted/posted.” The memo suggested curating similar moments during a back-to-school donation event and a holiday toy drive, where drop offs occur and Amazon executives, as well as groups who receive grants from the company, “speak about Amazon’s impact” to the media.

The company additionally says it won’t continue to support organizations that “did not result in measurable positive impact” to its brand and reputation and will stop funding groups that are antagonistic towards its interest. It noted it will stop donating to The Cheech, an art museum in Riverside, citing an incident this year where the center exhibited a local artist who depicted an Amazon facility on fire and gave an interview “expressing hostility” towards the company, the memo said.

In a section of the document titled “Dogs Not Barking,” the memo lists the three things Amazon will watch closely in the region next year: warehouse moratoriums, labor organizing among contracted delivery drivers, and community groups that are not accepting charitable donations. It says some elected leaders have been hesitant to accept political contributions from the company.

Sheheryar Kaoosji, the executive director of Warehouse Worker Resource Center, said in a statement that the organization works directly with Amazon warehouse workers in the region who consistently talk about low pay, high injury rates and other concerns.

“These are critical issues that impact the entire Inland Empire, but specifically the 45,000 people who work for Amazon here,” Kaoosji said. But, he said, the memo details Amazon’s strategy “to paper over these valid concerns with donations, media clippings and support for policy changes that either benefit Amazon or hurt their competitors.”

AP News

Vancouver police secure the scene after a car drove into a crowd at the Lapu Lapu Festival in Vanco...

Associated Press

Man drives into crowd at Filipino festival in Vancouver, killing 11 people, police say

A man drove into a crowd at a Vancouver festival, resulting in 11 fatalities and numerous injuries. Police are investigating the incident.

4 days ago

Bryan Kohberger, accused of fatally stabbing four University of Idaho students, is escorted into co...

Associated Press

Judge maintains death penalty as possible punishment for Bryan Kohberger despite autism diagnosis

A judge allows the death penalty as a potential punishment for Bryan Kohberger amid his autism diagnosis in the Idaho murder trial.

6 days ago

Nadine Menendez arrives to a federal courthouse in New York, Monday, April 21, 2025. (Photo: Seth W...

Associated Press

Wife of former US Sen. Bob Menendez convicted in bribery scheme

Nadine Menendez, the wife of former U.S. Sen. Bob Menendez, was convicted Monday of teaming up with her husband to accept bribes of cash, gold bars and a luxury car from three New Jersey men looking for help with their business dealings or legal troubles. The jury returned a verdict of guilty on all counts in […]

9 days ago

pope francis...

Associated Press

Pope Francis dies: Vatican releases cause of death

Pope Francis, the Catholic Church’s first Latin American pontiff who charmed the world with his humble style and concern for the poor, has died, as announced by Cardinal Kevin Farrell, the Vatican camerlengo. He was 88.

10 days ago

florida state shooting...

Kate Payne, The Associated Press

Fear and panic at Florida State as deadly shooting sends students fleeing

When a 20-year-old opened fire at Florida State University, terrified students barricaded doors and fled across campus, abandoning chemistry notes and even shoes, in a shooting that investigators said killed two men and wounded at least six others.

13 days ago

dow tariffs trump...

Stan Choe, The Associated Press

Sell-off worsens worldwide and Dow drops 1,300 after China retaliates against Trump tariffs

Stock markets worldwide are careening even lower Friday after China matched President Donald Trump’s big raise in tariffs in an escalating trade war.

27 days ago

Amazon’s internal plans to advance its interests in California are laid bare in leaked memo