成人X站

MYNORTHWEST NEWS

Alaska Airlines forced to ground flights Monday due to IT issues

Dec 2, 2024, 3:48 PM | Updated: 4:36 pm

Image: A traveler stands at an Alaska Airlines kiosk at San Francisco International Airport in San ...

A traveler stands at an Alaska Airlines kiosk at San Francisco International Airport in San Francisco, on Dec. 22, 2020. (File photo: Jeff Chiu, AP)

(File photo: Jeff Chiu, AP)

Alaska Airlines grounded flights leaving Seattle-Tacoma International Airport (Sea-Tac Airport) for about 40 minutes late Monday morning due to computer snags, the company said in a statement.

“This morning we experienced an IT issue that resulted in a significant disruption to our operation including delayed flights,” the short statement from the airline emailed to 成人X站 Newsradio reads.

Alaska Air added that it requested a brief ground stop at Sea-Tac Airport so it could “clear the aircraft congestion on the ground.” The ground stop began at 11:20 a.m. and lifted at noon.

“We sincerely apologize to our guests who are impacted and are working to resolve the issue as soon as possible,” the statement concludes.

The disruption also has affected the airline’s website. A banner across the top of the airline’s homepage up for a period of time Monday afternoon stated it was “having issues booking flights on alaskaair.com, through the mobile app, and at the contact center.” It asked customers to try again later. The banner was removed between 3 and 3:25 p.m. Monday.

According to data collected from collected at 4:30 p.m. Monday, Alaska Airlines saw 156 delays and two cancellations out of Sea-Tac Airport Monday. Horizon Airlines, the regional airline owned by Alaska Air, saw an additional 46 delays and four cancellations.

The problems came at the start of the company鈥檚 Cyber Monday flight sale, The Associated Press (AP) noted. That sale goes until Wednesday. In comments from its account on X to customers complaining of missed flights, delays and problems using the airline鈥檚 app and website, the carrier also apologized.

Alaska Airlines has had tech issues multiple times in 2024

Alaska Airlines grounded its flights in Seattle briefly on due to “significant disruptions” from an unspecified technology problem that was resolved by about 10 p.m. local time,聽 the AP reported.

In comments from its account on X to customers complaining of delays and problems with the airline’s app and website, the carrier apologized for the delays. It later reported that the problem had been resolved. The exact reason for the disruptions was unclear.

The Seattle-based airline also had issues during a weekday morning . According to the AP, it said in a statement it requested a ground stop for all Alaska and Horizon air flights out of an abundance of caution after it “experienced an issue while performing an upgrade to the system that calculates our weight and balance.”

Alaska Airlines’ ground stop lasted from about 7:30-8:30 a.m. when flights began resuming. The airline said that day it expected residual delays throughout the day and recommended that travelers check their flight status before heading to the airport.

The grounding came as聽 held dual hearings examining allegations of 聽at Boeing, which has been pushed into crisis mode since a door-plug panel blew off a 737 Max jetliner during an Alaska Airlines flight in January.

Contributing: The Associated Press

MyNorthwest News

Edmonds School District...

Julia Dallas

Edmonds schools to cut 12 full-time employees in response to $8.5M shortfall

The Edmonds School District faces an $8.5M deficit, leading to the elimination of 12 full-time positions.

4 hours ago

Tacoma Police rescue man from burning car....

Frank Lenzi

Video: Tacoma police rescue man from burning car

Tacoma police body camera footage captured the dramatic moments when police rescued a man from a burning car after it crashed into a fence and a power pole Tuesday.

5 hours ago

U.S.-China trade war...

成人X站 Newsradio staff

Sen. Murray warns of supply chain strain as WA imports set to drop 40%

U.S. Senator Patty Murray raises concerns over supply chain disruptions and rising prices in Washington amid drop in imports to ports.

6 hours ago

Seattle May Day 2025....

Luke Duecy and James Lynch

Hundreds take part in May Day demonstrations in Seattle

Hundreds of demonstrators gathered in Seattle on Thursday to march in support of workers' and immigrants' rights. Earlier in the day, demonstrators protested furloughs during a walk-out at Seattle Central College.

7 hours ago

Image: People may have a hard time getting around this weekend after WSDOT announced several major ...

MyNorthwest Staff

Driver killed after crash on SR 520; WSP seeking hit-and-run suspect

WSP is looking for the car its thinks is responsible for a hit-and-run on SR 520.聽

7 hours ago

23andMe...

Luke Duecy

Tech Talk: What happens to your data when 23andMe sells it to the highest bidder?

However, in March, after settling a $30 million lawsuit over a data breach, 23andMe declared bankruptcy and announced they are selling the company, including the massive amounts of data it has collected from willing customers.

8 hours ago

Alaska Airlines forced to ground flights Monday due to IT issues