Problems linger at Sea-Tac as Labor Day weekend approaches
Aug 27, 2024, 6:48 PM
There was a long line at Spirit Airlines' check-in area at Seattle-Tacoma International Airport on Monday, Aug. 26, 2024. The line was likely due to the cyberattack that hit the Port of Seattle. (Photo: Sam Campbell, 成人X站 Newsradio)
(Photo: Sam Campbell, 成人X站 Newsradio)
It鈥檚 been a tumultuous few days for thousands of air travelers and workers at Sea-Tac. The airport is still dealing with a vast number of issues since a cyberattack on Saturday wiped out some of the airport systems, such as flight information displays and bagging sorting.
On Tuesday, Perry Cooper with Sea-Tac told 成人X站 7 that some of the bagging systems have greatly improved throughout the airport, but there are still some issues with international flights and smaller airlines.
鈥淲e have seemed to have a solved a little bit with what was going on with the baggage systems. That has been catching up and we seem to be doing much better with some of our larger airlines, but still with our internationals and some of our smaller carriers are still facing a struggle with our baggage system in that regard,鈥� Cooper said.
Cooper says Spot Saver is still working and that passengers can still reserve parking in their parking garage; about 30% space is available. He says it is still not clear when things will fully be back to normal at the airport, which is why he is urging people to follow the advice given during Monday鈥檚 press conference for the foreseeable future.
鈥淪o, at this point, we still don鈥檛 know when all of this is going to be solved. So we want people to be understanding. So, we just want people to be understanding. So it鈥檚 the same things we thought and said so far this weekend. Check in with your airline app where you would get your boarding pass or get your pass on their app,鈥� Cooper said.
Passengers are still feeling the headaches, especially those flying international like George Garten. He says when he arrived on Tuesday and saw all the blank screens and handwritten and printed signs telling people where to go, he became nervous.
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鈥淲ell, I am a little nervous that they don鈥檛 have all of our information in the computers. So, we have to check our stuff when we get there,鈥� Garten said.
Even those flying domestic on airlines not as impacted like Delta expressed their concerns about the attack and how the airport hasn鈥檛 fully recovered yet.
鈥淏ut it鈥檚 very clear that there is a lot of frustration going on based on the current status of the situation,鈥� Jaimi from Utah told 成人X站 7.
Many hope the airport can fully recover from this cyberattack and not deal with this sort of issue again.
鈥淭hey need to do something for themselves too or people will quit flying,鈥� Garten said.
