成人X站

A Marysville restaurant says Uber Eats owes them more than $20,000 in unpaid delivery orders.

成人X站 7鈥檚 Samantha Lomibao sat down with Ji Lee, who owns Marysville Osaka Sushi and Teriyaki with her father.

鈥淛uly 16, 2024 was the last day of the deposit,鈥� Lee said.

Missing payments for 623 orders?

From July 2024 to December 2024, Lee says the restaurant did not receive payment on 623 orders through Uber Eats.

Her documents show the total sales from that five-month span equaled $32,411 in Uber Eats deliveries.

Lee says the restaurant has contracted with the rideshare company since 2020 with no issues.

鈥淚 was confused and at the same time I never had an issue with Uber Eats that鈥檚 why I kept taking the orders,鈥� she explained.

The restaurant ended the partnership with Uber Eats on December 1, 2024, when Lee says the unpaid orders started to rack up. She says she contacted the company and got the run around from multiple people.

鈥淚t was a circle of messages; I mean same messages from a different person saying oh we got to get back to you. It now went to the investigation department, but it never came back to me with a solid answer,鈥� she explained.

Uber Eats responds

成人X站 7 reached out to Uber Eats, which responded in a statement:聽鈥淲e can鈥檛 share specific details, but we鈥檙e aware of the situation and are actively working with the merchant to resolve it.鈥�

Lee showed 成人X站 7 the email Uber Eats sent to her last month. The company said her banking information was updated by a verified user, but Lee says it wasn鈥檛 here.

鈥淲hen I asked for proof, they never showed me anything,鈥� she said.

Lee鈥檚 email from Uber Eats that stated the following:聽鈥淯nfortunately, in situations where the bank account update was made by an unauthorized user accessing your email account, Uber is unable to reverse payouts to that account and reimburse the missed payments. We encourage you to report this activity to 鈥宭ocal authorities. If your local authorities require further information from Uber, they can reach out through. This will allow our internal team to help with the police investigation and implement appropriate measures to help merchants facing account takeover fraud.”

Lee says her hands are full, between becoming a new mom and managing her family鈥檚 business, this didn鈥檛 make it any easier.

She sent Uber a formal letter asking for the overdue payments and hasn鈥檛 gotten a response.

Lee hopes her money comes back soon.

鈥淲ith having a child and dealing with the bad economy right now. I literally, it just blows my mind that they can just get away with it,鈥� she added. 鈥淭hey make money as well when you鈥檙e making money you know. It鈥檚 devastating.鈥�