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Starbucks ending pick-up store format, up to 5 closures expected in Seattle

Aug 5, 2025, 9:06 AM

Starbucks close pick-up stores...

The Starbucks logo is display on a cup and bag at a Starbucks store. (Photo: Justin Sullivan, Getty Images)

(Photo: Justin Sullivan, Getty Images)

Starbucks plans to eliminate its mobile-order-only pick-up store concept by 2026, a move that could impact up to five locations in the Seattle area, according to the .

Between 80 and 90 stores will be affected nationwide. The company emphasized that while the pick-up stores are closing, mobile ordering remains a core part of its business, still making up 31% of transactions.

Starbucks to end pick-up stores by 2026 amid digital shift

Even though many of the stores will close, Starbucks said some pick-up stores may be repurposed into the standard full-service cafés with seating. The company has not announced which stores will be converted or shut down.

Starbucks first introduced the pick-up store format in 2019, with its debut location opening near Penn Station in New York City. The business model gained momentum during the COVID-19 pandemic as customers turned to mobile ordering and contactless service. 

The closures coincide with Starbucks’ upcoming digital campaigns, including a revamped mobile app and a more streamlined ordering system set to launch in 2026.

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